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How to craft a change narrative that connects strategy to individual meaning

Most change narratives are written for boardrooms. They explain the strategic rationale, the business case, and the expected outcomes. Then they are cascaded down the organisation and lose meaning at every level. A narrative that connects strategy to individual meaning is not one message delivered to everyone. It is the same story, told in four layers, each one speaking to a different question that a different audience is asking.

The Four Layers of a Change Narrative

A compelling narrative speaks to four audiences simultaneously. Each layer answers a different question. Most organisations only build the first. Click any layer to see how to build it.

Is Your Narrative Connecting?

Use this checklist to assess whether your change narrative has the depth to connect strategy to individual meaning across all four layers.

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This topic is part of Direction, the first pillar of the TCA Change Model.

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